A fix for "No 3D support" on VMWare Workstation 15 Player: update your graphics driver



This post presents a fix for "No 3D support" on VMWare Workstation 15 Player: update your graphics driver. It also shows some additional details on what I did to debug this issue.


Tested On


This fix was tested on a Dell Precision 3800.


The Fix


Update your graphics driver.


Detail


I saw the following error in my vmware.log at "C:\Users\zpfeffer\Documents\Virtual Machines\ubuntu-16.04.5-desktop-amd64-8gb_ram-100gb_disk-4_core\vmware.log" on my machine:


2019-09-29T11:13:34.464-04:00| mks| I125: MKS-RenderMain: Failed to start the renderer DX11Renderer


I ran Device Manager and saw that the generic Microsoft driver was used for the Display adapter.


I went to Dell's website and ran Support Assist on the Dell. Support Assist identified that the graphics driver was out of date. I downloaded and installed it.


I reran VMWare Workstation 15 Player and did not see the No 3D support error. I also looked at vmware.log and did not see the DX11Renderer error.


Reference


From https://communities.vmware.com: Solved: WS15 disables 3D acceleration @ [link]

From https://en.wikipedia.org: VMWare Workstation Player Icon @ [link]

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